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EIPA | 10. 07. 2011
Web page of the European Institute of Public Administration (EIPA) - the Europe leading centre of excellence on European integration and the new challenges for public management, established in Maastricht in 1981 and having centres in Luxembourg and Barcelona.
CAF | 10. 07. 2011
A common European quality management instrument for the public sector developed by the public sector – the Common Assessment Framework (CAF). The CAF is a total quality management (TQM) tool to assist public-sector organisations across Europe in using quality management techniques to improve their performance. More info about the CAF can be found on this web page of the EIPA.
EU white paper on governance | 10. 07. 2011
European Governance – A White Paper: presented by the European Commissionr; contains a set of recommendations on how to enhance democracy in Europe and increase the legitimacy of the institutions.
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